Gift Wrapping and Packaging
Every piece we make comes with its own gift packaging. We never include a receipt or a invoice for domestic orders.
"Ship By" Date and "Delivery" Date
Please note that "ship by" date is NOT equivalent to the actual "delivery" date.
SHIP BY DATE: When your package leaves our workshop.
We ship your package in 1-3 business days.
DELIVERY DATE: When your package arrives to you.
Please add 3-5 business days for domestic orders / 7-14 business days for international orders, after the expected ship by date to estimate your actual delivery date. Customs may affect this for international orders
We unfortunately cannot guarantee your delivery time as this depends on the post office carrier. To find out your expected delivery date, please use the USPS tracking service at www.usps.com
WHAT ARE YOUR GDPR PRIVACY POLICIES FOR EU RESIDENTS?
At Hope on a Rope Jewerly, we take your personal data very seriously. In order to comply with the EU GDPR Law, we issue the following statement which we agree to uphold when you place an order with us.
* You have the right to revoke your permissions at any time except where it is legal for Hope on a Rope Jewerly to keep them for the processing of our business requirements by law.
* You have the right to access to your personal data within normal business hours via electronic format.
* You have the right to withdraw from any mailing list or social media outlet at any time.
For the purposes of data protection you can contact me at firstname.lastname@example.org if you have any questions or concerns.
We want your jewelry to last! To maintain the quality of your new Hope on a Rope Jewelry, please:
- Avoid contact with perfumes, body oils, and other chemicals, including household cleaners.
- For light cleaning, gently polish with a dry, lint-free cloth to avoid scratching. Try to avoid water when cleaning.
- Store your inspiring jewelry in a cool dry place.